Sales Administrator

Job Category Commercial
Job Type Permanent, Temp-to-perm
Salary£23500 per year
Date Posted22.06.2023
Start DateImmediate

Purpose of the role:

 

Responsible for dealing with incoming sales enquiries & orders. Assisting the sales team with daily sales administration activities ensuring the customer demands are met and the best customer service is given at all times. Reporting directly to the Office Supervisor.

 

 

Sales Administrator Roles & Responsibilities:

 

  • Raise Sales Quotations to customers
  • Process Sales Orders and provide order acknowledgments for customers
  • Handle Customer Queries via the phone and email
  • Phone/emails to lapsed / existing customers
  • Ensure correct pricing & discounts are used
  • Handle customer returns ensuring the correct processed is followed
  • Maintain the data on SAP, any errors picked up are corrected in conjunction with the IT department
  • Work in harmony with Operations and Accounts/Finance departments/Supply Chain
  • Phones to be answered within 3 ring limits
  • Handle Postage/Franking
  • Provide Support to the Sales Managers
  • Carry out any ad hoc Administrative Duties
  • Handle incoming sales calls
  • Comply with ISO protocols
  • Comply with company protocols
  • Update Admin Trackers
  • Manage Back Orders
  • Process Returns
  • Handling Export Sales
  • Meet & Greet visitors
  • Providing cover to colleagues due to holiday/sickness

 

 

Excel – intermediate

SAP – desirable

 

 

HOURS: 8.30am – 5.00pm Monday – Friday – Office based

Interested? Please email Commercial@industriousrecruitment.co.uk or call for more information.